preguntas frecuentes

Airlines often offer certain rates for certain seats or flights and once they’re sold, they’re gone.. Although rare, if you see this message, it means someone else got that fare before you did. Just search again and you should be able to book a different seat or flight with no issue.

Because Quovadis Travel works with many airlines, refund policies vary based on the individual carrier. So you should check the refund policies of the airline you’re booking with. You can also get help from one of our friendly agents by submitting a support request.

Our prices include all applicable taxes and/or fees. This doesn’t include any optional fees like seat upgrades, checked baggage, pet fees, etc. Contact your airline if you have any of these types of fees or add-ons after you’ve booked.

No, they’re not. Check the Terms & Condistion “Mini-Rules” at the bottom of your flight payment page to see what your flight’s baggage allowances look like.

You can select the number of child passengers with our handy drop-down menu when searching for your flights.

Booking for others is easy on Quovadis Travel, but you’ll want to make sure that the passenger details EXACTLY match the traveler’s ID. Spelling “Ann” as “Anne” or “Geoff” as “Jeff” will cause headaches for this person when it comes time to fly. Plus, if you need to edit the traveler information later will often incur extra ticket editing fees.

Hotels often offer certain rates for certain rooms and once they’re sold, they’re gone. Although rare, if you see this message, it means someone else got that rate before you did. Just search again and you should be able to book a different room or hotel with no issue.

Because Quovadis Travel works with many hotels, refund policies vary based on the individual hotel. So you should check the refund policies of the hotel you’re booking with. You can also get help from one of our friendly agents by submitting a support request.

Our prices include all applicable taxes and/or fees. This doesn’t include any optional fees like room service, mini-bar, pet fees, etc. Contact your hotel if you have any of these types of fees or add-ons after you’ve booked.

Click your name at the top of any page to open your profile. Click "Booking History" in the left-hand menu.

Click your name at the top of the page, then choose "Settings" in the left-hand menu. Change your password and click "Save Changes."

Click your name at the top of the page, then choose "Settings" in the left-hand menu. Scroll down to the bottom of the page. Enter your new password twice and click "Save Changes."

Click "Login" at the top of this page, click the "Forgot Password" link and the requested information and click "Sign Up" button. You will receive an email with instructions for updating your password.